Terms of Service

1. Preamble and definitions

These Terms of Service (the «Terms») govern the use of the Appo service (the «Service») provided by Ferrario Alberto Giancarlo, VAT IT04656260405 («Appo», «we»).

For the purposes of these Terms:

• Service: the Appo platform and related tools that allow turning a website into mobile applications for iOS and Android and managing their publication on the stores.
• User: any natural or legal person who uses the Service as account holder or on behalf of an organization.
• Content: any material (text, images, code, data) uploaded, generated or published by the User through the Service.

2. Acceptance

Using the Service implies full and unconditional acceptance of these Terms. If the User does not accept them, the User must refrain from using the Service.

A User acting on behalf of an organization represents that they have the authority to bind that organization to these Terms.

3. Description of the Service

Appo provides a platform that allows:

• converting a website into native iOS and Android mobile apps;
• integrating native features (e.g. push notifications, biometrics, camera, geolocation, sharing, storage) via dedicated SDKs and hooks;
• managing app publication on the Apple App Store and Google Play Store, where included in the subscribed plan;
• monitoring publication status and managing updates.

Specific features, technical limits and SLAs are described in the documentation and in the subscription plans published on goappo.io.

4. Registration and account

To access the Service the User must create an account providing truthful, complete and up-to-date information. The User is responsible for the confidentiality of credentials and for any activity carried out through the account.

Appo reserves the right to suspend or deactivate accounts that are inactive, fraudulent, registered to minors under the age of eighteen, or used in breach of these Terms.

5. Plans, fees and billing

Fees are defined in the subscription plans published and accepted by the User at the time of purchase. Unless otherwise stated, prices are in Euro and exclude VAT and any other applicable taxes.

Subscriptions renew automatically at the end of the billing period unless cancelled through the account management panel before renewal. Amounts already paid are non-refundable, except where required by applicable law.

Any costs imposed by third parties (for example: Apple Developer Program, Google Play Console, SMS or push providers) are borne by the User.

6. Acceptable use

The User undertakes to:

• use the Service in compliance with applicable law and with the terms of the Apple App Store and Google Play;
• not upload unlawful content, content infringing third-party rights, misleading content, or content contrary to public morality;
• not use the Service for activities that may compromise the security, stability or integrity of the platform or of third-party systems;
• not reverse engineer, decompile, or attempt to extract the source code of proprietary components of the Service, except as permitted by law;
• not resell, sublicense or redistribute the Service without written authorization from Appo.

7. User content and intellectual property

The User retains all rights to their Content. By uploading Content to the Service, the User grants Appo a non-exclusive, royalty-free license limited to the sole purpose of providing the Service, including building, publishing and distributing the app to the stores.

Appo, its trademarks, platform code, proprietary SDKs and documentation are owned by Ferrario Alberto Giancarlo. No rights are transferred to the User other than the license to use the Service.

8. Publication on App Store and Google Play

Publications on the stores are subject to Apple and Google policies, which Appo does not control and which may change at any time. Appo undertakes to assist with the publication process but does not guarantee approval of the apps by the stores or specific review timeframes.

The User is solely responsible for the content published through their app and for compliance with the guidelines of the destination stores.

9. Service availability

Appo undertakes to provide the Service with professional diligence. The Service is provided «as is» and may be subject to scheduled maintenance windows or unscheduled interruptions due to technical, security or force majeure reasons.

10. Limitation of liability

To the maximum extent permitted by applicable law, Appo shall not be liable for indirect damages, loss of profits, loss of data, loss of savings or reputational damage arising from the use of or inability to use the Service. Appo's total liability towards the User shall not exceed the amount of fees actually paid by the User in the twelve months preceding the event giving rise to the damage.

11. Warranties

Appo does not warrant that the Service will be error-free or uninterrupted, nor that it will be compatible with every configuration of the User's site or environment. Mandatory warranties provided by consumer law remain unaffected.

12. Termination

The User may terminate the Service at any time by cancelling the renewal of the subscription from the account management panel.

Appo may suspend or terminate the relationship in case of breach of these Terms, non-payment, or use of the Service that damages third parties or the platform.

Upon termination, the User loses access to the Service; Content may be retained for the time necessary to comply with legal obligations and then deleted.

13. Personal data

Personal data is processed in accordance with the Privacy Policy, which forms an integral part of these Terms.

14. Changes to the Terms

Appo reserves the right to amend these Terms for technical, regulatory or service-related reasons. Amendments take effect on the date of publication on this page. Continued use of the Service after publication constitutes acceptance of the new versions.

15. Governing law and jurisdiction

These Terms are governed by Italian law. For disputes with consumer users, the mandatory provisions of the Italian Consumer Code apply, including the consumer's forum. For non-consumer users, the Court of Milan shall have exclusive jurisdiction.

16. Contacts

For any request related to these Terms, please write to appo@goappo.io.